vertical lineAlexander Weiss Technology Support Analyst

Alexander Weiss
"I find immense satisfaction in leveraging my technical expertise to create an environment where everyone can thrive."

Alex is an energetic and positive technology professional who excels in providing end-user. He demonstrates exceptional skill in troubleshooting software failures on both PC and Mac platforms, coupled with a keen ability to identify network-related issues. Alex's proficiency extends to managing endpoints, patches, and anti-malware systems. He's equally adept at creating and updating end-user and department-facing documentation, streamlining communication and standardizing processes. His ability to simplify complex technical concepts and deliver top-tier service allows Athena teams to be at their best. Alex's experience, along with his positive and energetic approach, makes him a natural fit for end-user support. He's poised to troubleshoot technical challenges, contribute to knowledge-based resources, and uphold Athena's commitment to delivering expert support while prioritizing data integrity and security.

A.S. Exercise Science, Cecil College
Areas Of Expertise
  • End-user Support
  • IT Service Management
  • Microsoft 365 Cloud Computing
  • Knowledge-based Articles
Work Of Note
Alex led large-scale client onboarding projects and domain migrations at an IT and cybersecurity services provider.