A consistent high-impact contributor and strategic thinker, Sam thrives in dynamic environments that require adaptability and on-the-fly thinking. He has put these skills to use in his role partnering with telecommunications brands based in Latin American and the Caribbean. This work has offered him the chance to travel to international destinations and acquire a global perspective on the business world. Whether reporting out on KPIs across customer experience touchpoints or supporting training efforts around a new product launch, Sam enjoys seeing the fruits of his labor result in client satisfaction.